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  • How do I change my order?
    Changes to order can only be made if they have not yet been packed. Please reach out to us promptly if you need to modify your order. For assistance please contact us at +46 8300640 (Please note that changes to orders cannot be made via email).
  • Has my order gone through?
    Once your order is approved and processed, an email confirmation will be sent automatically. If you do not receive your order confirmation, it could be due to an incorrect email address provided during checkout. For further assistance or inquiries, feel free to reach out to our customer service team at
  • I want to use a discount code, what do I do?
    You add a voucher or gift card before you complete your payment. On the payment page, you will find "Enter a promo code" at the bottom of your shopping cart summary. Click and enter your discount code. Please note that the discount code must be entered exactly as you receive it. For example, if you copy the discount code from an email and simply insert it - make sure that no space is automatically added, as the code will then be invalid.
  • Can I use multiple discount code for the same purchase?
    It is not possible to use multiple discount codes for the same purchase.
  • Where is my order?
    We always strive to process and ship your order within 24 hours of purchase. Shipping times may vary based on your location. If your order has not arrived on time, please contact us at for further assistance.
  • How can I get free shipping?
    To get free shipping, the value of your products must be over SEK 600 (after any discount) in order for you to choose a free shipping alternative.
  • What do I do if I receive a package that has been broken?
    If something has happened to your package during shipping, it is important that you keep all packaging and content so that we can inspect it as needed. Write an email to us adding pictures of the damaged products. We will contact you by email for further information.
  • Which countries do you deliver to?
    We offer worldwide delivery.
  • How do I unsubscribe from your newsletters or SMS?
    If you no longer wish to receive our newsletters by email, it is possible to unsubscribe. Click on your latest email from us and scroll down to the bottom of the page. Here you will find a link you must click on to unsubscribe.
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